Welcome back to the Changing Careers Series! Each week, I’m going to handle a different freelance career: A profession typically performed by people who have their own business, and work from home – or anywhere else. This week is all about virtual assistants. Let’s get started!
What does a freelance virtual assistant do?
You can consider virtual assistants (VAs) as the remote version of traditional personal assistants or office managers. Freelance virtual assistants usually work from home and are in charge of managing multiple online activities. Generally speaking, virtual assistants are a key asset for bloggers or solopreneurs who are overwhelmed with all the tasks they have to manage.
What kind of tasks does a freelance virtual assistant perform?
Almost any task which can be performed virtually ☺ That is, VAs can take charge of all those activities which can be completed and delivered online. Similar to freelance translators, freelance virtual assistants’ range of responsibilities is so broad, that you can look for a specific task that you love, and make it your specialization!
Some examples of freelance virtual assistants’ work:
General admin tasks: Email management, setting and managing appointments, newsletter creation and strategy
Customer service: Answering customer requests, contacting customers
Social media: Social media strategy, scheduling, publishing posts, link-up parties, online reputation management
SEO: Keyword research, content research, search engine optimization strategy and techniques
Online products: Creation of ebooks, workbooks, worksheets
Blog: Management of posts and other content management, CMS, ads, affiliate marketing, backups, website maintenance
Think of all different tasks a freelancer or solopreneur has to perform online – and figure out where you can help 😉
Some additional notes about freelance virtual assistants’ work
♥ Again, concentrate on specialization. A blogger who is having time issues to write newsletters isn’t going to look for “email marketing help.” But if you offer newsletter creation and management, you’re going to be her saver!
♥ You’re there to help someone with very little time – otherwise, they’d do it themselves. That means that you should be able to work on your own, independently and without disturbing your customer with constant questions. Instead, make as many questions as you can at the very beginning, and make sure you don’t have any unclear issues left.
♥ Anticipate yourself to potential problems your customer may have in the near future, and offer solutions.
♥ If you’re going to offer online services, you’d rather be online yourself! That’s where they’re going to look for you 😉
♥ Search for customers both global and local: Some customers like having meetings once a week or month, so you may have more chances if you live nearby. On the other hand, you’re going to be working online, so you could have customers from Asia to the USA without it being a problem. Just consider time-zone differences 😉
♥ A good virtual assistant has to be highly well-organized and work very systematically.
Equipment I need as a freelance virtual assistant
♥ Good PC with Microsoft Office
♥ High-speed Internet connection
♥ Project management & bookkeeping software tools
♥ Professional website and email address
♥ Check out this post about practical tools & equipment for freelancers you could be getting for special dates, like Christmas or Black Friday 😉
Let me know your thoughts about freelancing as a freelancer virtual assistant or VA. Do you have any questions you’d like me to address? Go for it 😉
Are you born to freelance?
Follow my blog with Bloglovin
Other posts in this series:
Freelance Visual Designer
Freelance Social Media Manager
Freelance Online Teacher